Thoughts from an active pensioner who is now somewhat past his Biblical "Use-by date"

"Why just be difficult, when with a little more effort you can be bloody impossible?"

Thursday, 23 September 2010

TV Licence

My TV licence is due for renewal, but this time it is different in that I will be 75 before next September, so I only need one for part of the year.
With the renewal form comes a leaflet, in which it mentions the subject in passing, but no-where does it tell you how to apply!
Reluctantly, I rang the number given for English speakers (there are several numbers offering a choice of language). After the usual "Press 1  for this and press 2 for that", (strange how the one you want is always last), and noting that the call would be recorded for "Training" purposes, I got through to an idiot a person.
Having asked him to speak a bit louder and clearer, he proceeded treat me as if I was stupid. For some reason he couldn't understand that I didn't have my old licence to hand (I wonder how many people can find it?) If he'd mentioned that the number was on the renewal form, it would have been more useful.
Then came the question "Do you know your date of Birth?". I explained, that after almost 75 years, I felt that I did know it, but of course it was only hearsay, as I was relying on what my mother had told me!
In due course he wanted my card number which I refused, pointing out that his organisation was one of those who were responsible for the closure of my local post office by no longer being prepared to pay them for doing the job, and that I would be paying by cheque as usual, which I hoped would cost them more to administer than they would have paid the post office! I await a revised renewal form, meanwhile my money is in my bank.

Grumpy? What me? - I felt quite happy after these exchanges. I resented the assumption that because I'm a bit deaf an couldn't understand his accent, I must be stupid.

Incidentally, I would urge anyone who no longer has a post office where they might have paid for their Licence to pay by cheque. This taking work away from the post offices by government departments, at the same time that they are being paid a subsidy to keep open, is typical of all governments' joined up thinking.

1 comment:

  1. The Government is, of course, only the agent of the EU in closing down Post Offices. Instructions from Brussels dated 27 November 2007 to David Miliband state "The transformation programme will involve POL (Post Office Ltd) reducing the size of its post office network by around 2,500 branches". The Post Office/ROyal Mail is no longer a public service for ordinary British people but part of an EU-wide "market" in letter delivery.
    Leaflts on this and other topics available from Campaign for an Independent Britain (CIB at